Frequently Asked Questions
Installation
You may refer to our online installation documents or read the /docs folder inside the file archive.
- PHP 5
- MySQL 5
- Apache or IIS
Places to look for installation help:
In order for OpenDocMan to work properly you must make sure that you configure the “dataDir” value with a valid file path. This file path should be outside of the opendocman install folder and must be readable and writeable to the web server. If you are getting this message then you need to check these items.
OpenDocMan is platform independent. What that means is it will run on any operating system (Linux, Unix, Windows, Mac,etc.) as long as that operating system can run PHP, MySql, and a web server.
OpenDocMan was created to run on Apache web servers, but we have many users that have successfully installed OpenDocMan on Microsoft IIS servers. Yes.
Usage
In order to check-in a document you must first have checked the document out. Then you may visit the document details page and click on the check-in button.
Opendocman has the ability to be configured to use any valid file type by utilizing MIME types. For more information visit this site: http://www.ltsw.se/knbase/internet/mime.htp
A “Reviewer” is able to approve documents for any departments that they are a reviewer for. When you set up a new user and you want them to be able to review documents you simple select the Reviewer checkbox, then select the departments they may review files for.
No, once a file is checked-out, it is not able to be checked out again until it is checked-in. It can be read, but not changed.
I think what you are asking is, can you prevent the file from being “read” when it is checked out? No. But thats what plug-ins are for. 
When the file is checked-in, and it goes through the reviewer, the reviewer can select to email ALL, email department, email specific users.
You would set them to have “Read” permissions:
View = they see the file in the list but cannot download
Read = they can download it
Modify = they can check-out/check-in the file
Admin = they can modify the file settings
ODMHosting
We offer email and phone support for all our hosting and annual support clients. Requests are answered within 6 hours but are usually answered within minutes.
Your web site will be temporarily disabled.
Upgrades can be easily added to your account through our online account center.
Although our systems are capable of instant account creation we do not have this in operation, this is due to the need to manually clear every order to avoid unauthorized orders. This means all accounts are setup once verification has been completed, usually around 24 hours after you place the order. If you order over a weekend it may be that the account is not operational until the Monday morning.
No, you can use a sub domain name in the form of subdomain.odmhosting.com. To best utilize our hosting service you should either register a new domain name, or transfer your current domain.
You can make payment or view your billing history through our full-featured account management site located at https://www.logicalartsinc.com/cms . Most customers are set up for automated payments.
Yes, we offer a 7-day money back guarantee. This does not include setup or domain fees however.
Paid Services
You can purchase our Annual Support plan that will provide you with installation, troubleshooting, patches, and minor customization assistance.
We can provide you with custom programming for your OpenDocMan installation. Please contact us for a quote.
We offer email and phone support for all our hosting and annual support clients. Requests are answered within 6 hours but are usually answered within minutes.
How do I contribute code to the project?
You can contribute code to the project by using our Contact Us page. We will respond to your request promptly and arrange for code review.
There is any translations of the software to spanish or there’s a tutorial to make my own translations?
V1.2.6 contains Spanish translations.
how can i add live search page using ajax in the search box in open docman.for ex.where you get search results while you type. file name should come
1.2.6beta has that feature.
Q1. Can I allow multiple “view-only” checkouts and track all of those check outs? (see Q3)
Q2. Can I prevent “view-only” checkouts when a “check-out-to-change” checkout occurs?
Q3. When a “check-out-to-change” checkout happens, can I notify all “view-only” checkouts that they are viewing an obsolete file? (see Q1)
Q4. Can I prevent “view-only” checkouts from file uploading their copy when “checking back in”?
Is there any way to integrate OpenDocMan with other software, e.g. via web services or an apposite API?
Currently under consideration: https://github.com/logicalarts/opendocman/issues/34